Series 1585 load cell seems damaged: cracks, fragments, ripped silicone.

The load cells are the key components on the Series 1520, 1580 and 1585. If you observe any physical damage on the load cells, please follow this guideline.

• Disconnect the thrust stand from the power source.
• When voltage drops below 15 V, approach the stand and visually inspect the load cells. For the Series 1520, there is only one force load cell to inspect; for the Series 1580/1585, you will need to inspect all three load cells.
• If necessary, unmount the load cells from the stand to further inspect.
• If you find an obvious crack or the load cell was broken into fragments, please take a picture of the broken section in a close view:

• If the load cell’s silicone is ripped off, please also take a picture of the damage area and see if the strain gauges were exposed. If the damage is only on the silicone, the load cell may still work normally.
• Please send the picture to support@tytorobotics.com and include the following info:

• Subject: S1580 Load cell damage
• The picture of the damaged area
• Your purchase invoice number or shipment record
• Your shipping address

• If your product is still under warranty and used within specifications, we will ship you a replacement load cells. Cases where the load cell was overloaded, or loaded in unusual configuration with a high offset load are not covered under warranty. An example of a high offset load is when the motor is mounted with an offset relative to the default position on the motor plate, which creates an additional torque on the load cell.
• If your product is unfortunately out of warranty, we invite you to visit our online store to purchase replacement load cells: The Series 1520 requires 1 x 5 kgf load cell for the thrust; the Series 1580/1585 requires 1 x 5 kgf load cell for the thrust and 2 x 2 kgf load cells for the torque.