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Software Crash During Testing

The Flight Stand software crashes mid-test

If you experience a software crash during testing, our customer support team can assist you in determining the cause of the crash.

First, re-open the Flight Stand software and try to recreate the conditions that caused the crash.

Once the crash occurs again, the Flight Stand software will prompt you to generate a debug report. After generating the report, please send the file to our customer support team using the support form, linked below.

how to generate a debug report in Flight Stand software

In the "Description of the problem" field, describe your test specifications. These should include the Flight Stand's model, the mechanical hardware being tested (e.g., model of motor, propeller, power supply), and the environmental conditions during the test, and any other information you think is relevant. This will help us investigate and resolve the issue.

Click here to complete the support form.